Return & Refund policy

Return or Exchange Request to be made within 7 days of delivery.

Exchange orders are placed upon pick up of your return. Limited stock may lead to unavailability of your chosen product; our team will contact you for an alternative in such cases. 

Return & Exchange is Free of cost (we’ll take a hit of the shipping just for you)

Refunds are only made in terms of a Store Credit.

Store Credit will be shared once the order is picked up from the customer.

Each order is eligible for a return only once. Orders placed using a Store Credit are not eligible for any Returns.

In case of any damaged/ defective, or missing products in your order, kindly reach out to us within 48 hours of delivery. We will not be able to help you if this timeline is exceeded.

In the event of damaged merchandise, share images and details through the provided link. Further steps for replacement, store credit, or full refund will be communicated.

Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.

The company holds the authority to make the final decision in any case.

Please note, products from our brand bought from other marketplaces like Nykaa, Myntra are not eligible for any return or exchange at our store or on the website.

If your pincode is not serviceable for reverse pickup, you may self-ship the product to our warehouse. After the item passes QC, you will receive ₹150 as store credit to compensate for your shipping cost.