Privacy Policy

Thank you for visiting ThePastelTheory.in. Your trust is important to us, and we are committed to protecting your personal information and privacy.
This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with The Pastel Theory. By accessing or using our website, you agree to the terms outlined below.

SECTION 1: INFORMATION WE COLLECT

When you purchase a product from The Pastel Theory, we collect essential details needed to complete your order—such as your name, address, email, and phone number.
While you browse our website, we may automatically receive certain information, including your device’s IP address, to help us enhance your shopping experience.

With your permission, we may also collect information to send promotional emails, product updates, and exclusive offers.

SECTION 2: CONSENT

How You Provide Consent:
By submitting your personal details to complete an order, contact us, or use any of our services, you automatically consent to the collection and use of the information for those specific purposes—such as order processing, service improvement, and customer support.

If we request your information for marketing communications, we will seek your explicit consent. You may opt out of promotional messages at any time.

SECTION 3: DISCLOSURE OF INFORMATION

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data under the following conditions:

  • Legal Obligations: When required by law or necessary to protect the legal rights of The Pastel Theory.

  • Business Transfers: If our business undergoes a merger, acquisition, or sale, your information may be transferred as part of that process.

  • Authorized Third Parties: We work with verified partners for payment processing, logistics, and marketing services. These partners only access the information needed to perform their tasks and are bound by strict confidentiality agreements.

SECTION 4: PAYMENT SECURITY

All payments are processed through secure, reputable payment gateways. We do not store your credit/debit card details on our servers.
Our transactions comply with PCI-DSS standards to maintain the highest level of security for your financial information.

SECTION 5: THIRD-PARTY SERVICES

Third-party service providers engaged by The Pastel Theory only access your data as needed to complete tasks such as shipping, payment processing, or promotional services. These providers follow their own privacy policies regarding how they handle your information.

When you leave ThePastelTheory.in and visit a third-party website, their respective privacy policy applies to any information collected there.

SECTION 6: SECURITY MEASURES

We use industry-standard security practices to protect your personal information from unauthorized access, misuse, or alteration. While no method of transmission is 100% secure, we strive to follow best practices to safeguard your data.

SECTION 7: COOKIES

We use cookies to improve your browsing experience and store session-related data.
You may disable cookies in your browser settings, but doing so may affect the functionality and performance of our website.

SECTION 8: AGE RESTRICTION

By using our website, you confirm that you are of legal age in your jurisdiction or have obtained permission from a parent or legal guardian to use our services.

SECTION 9: CHANGES TO THIS PRIVACY POLICY

The Pastel Theory may update this Privacy Policy whenever necessary. Any changes will be posted on this page, along with an updated revision date.

By using our website, you agree to receive communications from us via email, phone calls, and SMS regarding your orders and transactions.
To enable these communications, users must provide a valid phone number and email address. We may also use your email to send newsletters, service updates, feature changes, and other information intended to improve your experience.